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Balance AirTime

Trefla
Level 1: Joiner
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Hello, on My balance it says -204£ airtime.

I have to pay that money ? Or the money that I have as an upfront it automatically put towards my airtime balance?

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MI5
Level 94: Supreme
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@Trefla 

A minus value means you are in credit, so nothing to pay.

Call O2 if you want the balance transferring to your bank account.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@Trefla 

A minus value means you are in credit, so nothing to pay.

Call O2 if you want the balance transferring to your bank account.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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