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Balance AirTime

Trefla
Level 1: Joiner
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Hello, on My balance it says -204£ airtime.

I have to pay that money ? Or the money that I have as an upfront it automatically put towards my airtime balance?

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MI5
Level 94: Supreme
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@Trefla 

A minus value means you are in credit, so nothing to pay.

Call O2 if you want the balance transferring to your bank account.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151658 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Trefla 

A minus value means you are in credit, so nothing to pay.

Call O2 if you want the balance transferring to your bank account.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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