Bad 4G on O2

[Joshua7330]

I’m a new customer to O2 coming from three and they never mentioned how horrendous the 4G speed actually is it struggles to load google.com ! I seen couple forms about this issue suggesting we use 3G instead but my issue is I have a iPhone 14 Pro Max in the settings the lowest it’ll allow is 4G is there any way I can force it to connect to 3G?

With the big talk of 5G nowadays I can’t believe I’ll have to use 3G again because of O2s poor investment in bandwidth I quite regret leaving three…

[Enlli]

It varies from place to place. Here O2 is better than Three, but yes, their 4G lacks bandwidth in many places

What does https://status.o2.co.uk/ give you.

General rule: Don't move networks until you have checked things out with PAYG SIM cards.

Guide: How can I sort out my network issues? 

[japitts]

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@Joshua7330 wrote:

I’m a new customer to O2 coming from three and they never mentioned how horrendous the 4G speed actually is it struggles to load google.com !

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Did you test O2's coverage before choosing them as your current provider? Testing using a PAYG SIM is widely recommended advice.