Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Anonymous
Posts: 0

BT Openzone - iPhone 4

Does anyone else have problems connecting to BT Openzone?
It used to connect and ask for my mobile number but then never work. now nothing loads at all.
O2 told me to text wifi to 2121 but ive tried it and still doesnt work, it looks like that only resets it for The Cloud.
Any help please?
Anonymous
Posts: 0

Re: BT Openzone - iPhone 4

Hi ya,
I have that issue too. So much so that I now never connect to the clouds etc, I just use 3g. I tried a few various things and it does connect, albeit very slow and I cannot stream my sky channels app. Works better on 3g. I would be very interested to know if you found out anyways of improving this as it would be a great help as I'm in these zones quite a lot. Thanks
Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: BT Openzone - iPhone 4

https://www.o2.co.uk/apps/help/help?qid=29&q1=26 is the web form for reset it has options for cloud openzone or both.
Hope that helps
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: BT Openzone - iPhone 4

You can also try texting 'wifi' to 2121 Smiley Happy