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BOLTS ONS

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Anonymous
Not applicable

on ‎23-09-2017 17:49

on ‎23-09-2017 17:49

On mny account it shows that I have one bolt on vallued at £3.00 how do I use this on my phone as my data is showing 0 at present?

thanks

Jammie61

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MI5
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on ‎23-09-2017 18:16

on ‎23-09-2017 18:16

The bolt on is a discount on your bill.
You can't use it to buy anything with unfortunately.
If you need more data you have to buy a data bolt on which you can do in your MyO2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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on ‎23-09-2017 17:58

on ‎23-09-2017 17:58

Hi @Anonymous What's the bolt on for exactly? Are you PAYG or Pay monthly ?

https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

 

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MI5
Level 94: Supreme
In response to Cleoriff
  • 152478 Posts
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on ‎23-09-2017 18:16

on ‎23-09-2017 18:16

The bolt on is a discount on your bill.
You can't use it to buy anything with unfortunately.
If you need more data you have to buy a data bolt on which you can do in your MyO2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎25-09-2017 17:26

on ‎25-09-2017 17:26

Hi @Anonymous, good evening! slight_smile How are you doing? Is it all clear about the bolt-on now? Please let us know how you get on! If you are still wondering what it is, can you give us some additional info as mentioned above? Then we could see if we can help in more detail. slight_smile

 

Cheers @Cleoriff and @MI5 for your advice!

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