cancel
Showing results for 
Search instead for 
Did you mean: 

BILLS

Ryan1
Level 1: Joiner
  • 30 Posts
  • 7 Topics
  • 0 Solutions
Registered:
Hi just wondering ive just recently payed my bill and now showing as -49 any views on this? Cheers
Message 1 of 19
1,564 Views
18 REPLIES 18

Ryan1
Level 1: Joiner
  • 30 Posts
  • 7 Topics
  • 0 Solutions
Registered:
Even tho I payed it manually thru the O2 app as I don't have a direct debit set up with them?
Message 11 of 19
668 Views

MI5
Level 94: Supreme
  • 144100 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Your direct debit is set up automatically when you start your contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 19
666 Views

Ryan1
Level 1: Joiner
  • 30 Posts
  • 7 Topics
  • 0 Solutions
Registered:
It doesn't show on my banking app?
Message 13 of 19
660 Views

MI5
Level 94: Supreme
  • 144100 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Where did you get the contract from?
They have got your money from somewhere or you wouldn't be in credit......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 19
657 Views

Ryan1
Level 1: Joiner
  • 30 Posts
  • 7 Topics
  • 0 Solutions
Registered:
Carphone warehouse and I payed my bill manually
Message 15 of 19
654 Views

MI5
Level 94: Supreme
  • 144100 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
No way they would set you up without a direct debit so it's coming from somewhere (you've double paid. 1 x manually and 1 x direct debit). What bank details did you give them?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 19
651 Views

Ryan1
Level 1: Joiner
  • 30 Posts
  • 7 Topics
  • 0 Solutions
Registered:
Just spoke to a guru and they told me to cancel my direct debit with them to stop further payment bin taken.. but still shows as -49
Message 17 of 19
649 Views

MI5
Level 94: Supreme
  • 144100 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
It will show that until next month when they will use it for payment. Nothing will come out of your bank next month as long as bill is £49 or less.
I'd advise to leave the DD in place and stop paying manually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 19
646 Views

Ryan1
Level 1: Joiner
  • 30 Posts
  • 7 Topics
  • 0 Solutions
Registered:
Thanks for your help.
Message 19 of 19
636 Views