Auto top up

[Anonymous]

As well as having a monthly account for my mobile 'phone I also have a tablet with a PAYG sim-card in it. How can I change the sim to auto top-up? When I tried I got this message: "But you’re on Pay Monthly, so we can’t send you through to our auto top-up site to set it up. "

[jonsie · Accepted solution]

I have a pay monthly account and two P&G sims all linked. I get the same message so I can only suggest you call 202 and see if customer service can set it up for you.

[jonsie]

I have been reliably informed that with tablet sims that you can set up a recurring card payment within the ipad settings.

coutesy of @adamtemp64 

[jonsie]

Set it up here:

http://www.o2.co.uk/tablet-sims

[Anonymous]

Hi @Anonymous and a Warm Welcome to the Community Forum.

Auto top is a fantastic idea but we have also had posts from people who have suffered glitches.

What I'm saying is when you've set it up just keep a tentative eye on it.

[aldaweb]

Hi @Anonymous 

Do you see the following in MYO2 after you login below the phone account

If so and you click through you can see your mobile broadband status and add a monthly package but I can't see any way to auto top-up. However it seems unused data in the monthly packages roll over so may be an alternative for you.

[MI5]

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@aldaweb wrote:

If so and you click through you can see your mobile broadband status and add a monthly package but I can't see any way to auto top-up. However it seems unused data in the monthly packeges roll over so may be an alternative for you.

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You can't "auto top-up" a tablet sim (not in the same way as a phone PAYG sim), but you can set a recurring monthly payment (CPA), from the pages shown by @jonsie and @aldaweb above......