15-11-2016 10:53 - edited 15-11-2016 10:55
15-11-2016 10:53 - edited 15-11-2016 10:55
My credit card expired in June 16, I have followed all instructions to no avail and cannot use auto top up still. Tried the Gurus, no help at all just eventually tell me to call the help line. I am abroad in Greece for the moment and cannot afford the long wait and unnecessary q&a of this. I use the same card for on line top up each month. Any suggestions before I move my account to a different provider who will help?
on 15-11-2016 10:57
You could try calling customer service to see if they can help but not easy if you are overseas at the moment. Only they can help I'm afraid.
on 15-11-2016 10:57
on 21-11-2016 17:23
Hey @Anonymous How was Greece? I wanted to check if you still had issues with the auto-topup and your card details, or if the issue was resolved in the end? Cheers
on 22-11-2016 07:10
on 22-11-2016 07:22