Solved: Auto Top up not working

Hotandbothered · ‎10-07-2018

I set up auto top-up for 2 phones, mine and my husband's. His gets topped-up and mine never does, I always have to do it on-line. Is it not possible to get 2 phones topped-up?

Cleoriff · ‎11-07-2018

@Hotandbotheredas this is an account issue you would be better off contacting customer services to see if they can help https://www.o2.co.uk/contactus

Best of luck and welcome to the forum

Veritas Numquam Perit

View solution in original post

MI5 · ‎10-07-2018

Have you registered the card to both phone numbers?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎11-07-2018

@Hotandbotheredas this is an account issue you would be better off contacting customer services to see if they can help https://www.o2.co.uk/contactus

Best of luck and welcome to the forum

Veritas Numquam Perit

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