@Mihaita
They will be doing a credit and identity check.
You may be asked to provide more information so wait until you hear back from O2 or call on these nubers to check the progress Guide: Coronavirus Community Help and Support
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
