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Are texts still received when bill is paid late

swindonsweetpea
Level 1: Joiner
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Hello there, 

 

I have a question, I am ashamed to admit that I am late paying my bill due to issues at home but will pay it in the next few days, I have found that I can't call out or send text messages but does that mean I cannot receive texts? I really hope I can get them as I am expecting a very important text which will help my home situation and need to know if it will come through.

 

Many Thanks in advance

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pgn
Level 55: Good Authority
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Hi @swindonsweetpea  - you need to contact O2 to let them know - if you are in default, your SIM could be barred.

Some info here and more numbers in this Guide: Coronavirus Community Help and Support 

Call around 8am.

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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pgn
Level 55: Good Authority
  • 20172 Posts
  • 158 Topics
  • 253 Solutions
Registered:

Hi @swindonsweetpea  - you need to contact O2 to let them know - if you are in default, your SIM could be barred.

Some info here and more numbers in this Guide: Coronavirus Community Help and Support 

Call around 8am.

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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jonsie
Level 94: Supreme
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