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Are O2 just trying to make things hard ?

Anonymous
Not applicable

I've had a pay as you go which i just use on holidays for years.

Today when I switched it on it said unregistered SIM - seems if you dont use the number in 6 months it unregisters you !

Customer services re-registered but now the old credit I had left is gone (!!), my O2 account nolonger has my number registered to it despite the fact it had auto topup for a while in the past.

Online chat option is always 'busy with other customers'

Starting to loose the will here - O2, with so many competitors why are you making ti so hard to simply use a phone !

Not happy

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RueDrBouree
Level 4: Observant
  • 45 Posts
  • 1 Topics
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Registered:

Hi

 

I "think" with all UK networks you need to use the sim at least once every 6 months or they disconnet it. 

 

Alex

Been an O2 customer (off and on) since 1995
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