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Apple watch shows as Sync-1 with no number, no connection on the watch.

djoveryde
Level 1: Joiner
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on ‎20-09-2023 16:43

on ‎20-09-2023 16:43

At one point the watch had a data connection seperate to the phone. 

However it seems the watch has lost access to its eSim. If I don't have my phone near the watch it has no connection at all.

 

Do I need to do something to resync the eSim back to my plan?

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MI5
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on ‎20-09-2023 16:49

on ‎20-09-2023 16:49

@djoveryde 

Follow the setup routine in the watch app to resync your data package.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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‎20-09-2023 16:51 - edited ‎20-09-2023 16:51

‎20-09-2023 16:51 - edited ‎20-09-2023 16:51

 .

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