on 18-05-2020 12:43
I have an Iphone 7 plus...and also an Apple Watch 5...GSM. How do I connect to the O2 network?
Solved! Go to Solution.
on 18-05-2020 13:02
on 18-05-2020 13:02
If you have a previous watch on your account, you'll need to get customer service to remove it.
Guide: Coronavirus Community Help and Support
Also check if permission is given to motion and fitness app and then reset watch and try again.
on 18-05-2020 12:48
Follow the setup routine on the watch to buy a data plan.
When you first turn on your Apple Watch, your iPhone will recognise it and prompt you to pair them.
As part of this process, you’ll reach a step that asks you to set up mobile data. Tap ‘Set up mobile data’. You’ll see a screen that confirms your plan has been added to your account.
It can take up to 24 hours to activate, but sometimes it might take a little longer.
To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.
on 18-05-2020 12:54
on 18-05-2020 13:02
on 18-05-2020 13:02
If you have a previous watch on your account, you'll need to get customer service to remove it.
Guide: Coronavirus Community Help and Support
Also check if permission is given to motion and fitness app and then reset watch and try again.