This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Apple store

Go to solution
Paulina94
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-02-2022 20:36

on ‎02-02-2022 20:36

Hello, I have problem with Apple store payments . I’m with o2 and I have main payments on Apple store o2 mobile number and I can’t delete coz is Unable to Remove There is an active subscription on this account that requires at least one payment on file, but I don’t know what active subscription I have . How to check and delete this ? Thank you 

Message 1 of 4
821 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎02-02-2022 20:46

on ‎02-02-2022 20:46

@Paulina94 

O2 just bill what Apple advises so you need to cancel with Apple first. 

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
818 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎02-02-2022 20:46

on ‎02-02-2022 20:46

@Paulina94 

O2 just bill what Apple advises so you need to cancel with Apple first. 

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
819 Views
0 Kudos

Go to solution
Paulina94
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎05-02-2022 00:45

on ‎05-02-2022 00:45

@MI5  thanks, I already found solution. I cancel my all active payments on Apple store and was worked. 

Message 3 of 4
801 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎05-02-2022 01:07

on ‎05-02-2022 01:07

Yes, exactly that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
799 Views
0 Kudos
Top Kudoed Authors
View All
Top