Solved: Apple iTunes

Chelseagirl · ‎25-04-2022

Please can you tell me why my bill as 2 iTunes payments being taken from me. I know I pay 9.99 a month but I don’t know who is the 11.49 for. Can you give me some information about this please. Is this fraudulent?

MI5 · ‎25-04-2022

@Chelseagirl

You need to ask Apple what they are billing you for as O2 just pass on the charges received.

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎25-04-2022

@Chelseagirl

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

MI5 · ‎25-04-2022

@Chelseagirl

You need to ask Apple what they are billing you for as O2 just pass on the charges received.

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Apple iTunes

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order