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Apple iPhone 13 pro max order

PhilD
Level 1: Joiner
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Really concerned, I can’t log into my o2 to check on my order, it says I do t have any products in my account? Had an email saying sorry item out of stock, but will be with you soon. I can’t find any info about my order and can’t chat about my order because I can’t log into my o2 🤦🏻‍♀️ Going around in circles , just want to talk to a team member to find out about where is my order and when will I get it, is there an email address??

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MI5
Level 94: Supreme
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@PhilD 

Your MyO2 won't be active until your device is dispatched.

You will get an email when the phone is sent from O2, but until then, there is nothing to track.

You'll need to wait for stock to come in like everyone else who is waiting.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122235 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

@PhilD 

Your MyO2 won't be active until your device is dispatched.

You will get an email when the phone is sent from O2, but until then, there is nothing to track.

You'll need to wait for stock to come in like everyone else who is waiting.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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