Re: Apple Watch declined

Zach · ‎17-07-2020

Hi, I recently applied to have an Apple Watch added to my account but they want me to pay a big deposit. I think my account is in good standing and have demonstrated I can pay the bills fine even with added extras. Do you think I could appeal this through the credit referrals team? Has this ever been successful? Thank you

MI5 · ‎17-07-2020

@Zach

It's worth a try.

Unfortunately the team are only contactable by email

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎17-07-2020

@Zach

How long have you had the contract? And have you had any late payments in the last 3 months?

These both can count against you when wanting a new connection.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2

Apple Watch declined

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills