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Apple Watch declined

Zach
Level 1: Joiner
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Hi, I recently applied to have an Apple Watch added to my account but they want me to pay a big deposit. I think my account is in good standing and have demonstrated I can pay the bills fine even with added extras. Do you think I could appeal this through the credit referrals team? Has this ever been successful? Thank you
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MI5
Level 94: Supreme
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@Zach 

It's worth a try.

Unfortunately the team are only contactable by email

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 52: Innovator
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@Zach

How long have you had the contract? And have you had any late payments in the last 3 months?

These both can count against you when wanting a new connection.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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