Solved: Apple Music

LotusMorals · ‎15-09-2021

4 days ago I received a new tablet contract, which states in the order details:

- Get up to six months free Apple Music £0.00

But how? It is a tablet, no messages here, and I have received no email with a code. Apple Music was/is indeed listed as an extra in the product description on the website.

MI5 · ‎16-09-2021

@LotusMorals

You will receive a code by email in around 10 days time.

If nothing appears, call customer service.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-09-2021

@LotusMorals

You will receive a code by email in around 10 days time.

If nothing appears, call customer service.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LotusMorals · ‎16-09-2021

Thank you @MI5 !

MI5 · ‎16-09-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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