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Apple Music

LotusMorals
Level 1: Joiner
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4 days ago I received a new tablet contract, which states in the order details:

- Get up to six months free Apple Music £0.00

But how? It is a tablet, no messages here, and I have received no email with a code. Apple Music was/is indeed listed as an extra in the product description on the website. 

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MI5
Level 94: Supreme
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@LotusMorals 

You will receive a code by email in around 10 days time.

If nothing appears, call customer service.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122098 Posts
  • 609 Topics
  • 18911 Solutions
Registered:

@LotusMorals 

You will receive a code by email in around 10 days time.

If nothing appears, call customer service.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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LotusMorals
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Thank you @MI5 !

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MI5
Level 94: Supreme
  • 122098 Posts
  • 609 Topics
  • 18911 Solutions
Registered:

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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