Solved: Appalling mobile broadband speed - O2 Community

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Registered: 09-09-2022

Hi, does anyone else have really low speed. When I say low I had better speed on dial up years ago. My phone I get very good speed but the Alcatel box I'm lucky if I get 1mbps. Had the box and my phone in the shop, my phone speed test came back 92mbps, the box 1.3mbps. Should I cancel as its not giving me what I need

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95705 Posts
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Registered: 04-01-2009

I would definitely send it back

Pointless getting stuck in a contract when it doesn't do the job you want it for

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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95705 Posts
612 Topics
7137 Solutions

Registered: 04-01-2009

I would definitely send it back

Pointless getting stuck in a contract when it doesn't do the job you want it for

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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