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Paul231
Level 1: Joiner
  • 1 Posts
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on ‎07-07-2024 20:47

on ‎07-07-2024 20:47

The app isn’t loading it says - my o2 isn’t available. 
I’ve had my contract since October 2023

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Enlli
Level 69: Guiding Light
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on ‎07-07-2024 21:00

on ‎07-07-2024 21:00

Lots of problems with the app since O2 upgraded their systems

You will need to contact customer services 

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
Level 94: Supreme
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on ‎08-07-2024 01:24

on ‎08-07-2024 01:24

Try uninstalling the app, reboot your phone and reinstall the latest app

Might just clear the gremlins

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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