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App is not working

W9
Level 1: Joiner
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O2 App is not working to see my date call & texts , please fix a soon as possible ≠° been costumer over 25 years 

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pgn
Level 77: Grand Master
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@W9 - Loads of issues with MyO2 app and web versions just lately.

Web version here if you wish to try it: https://accounts.o2.co.uk/signin

Try deleting the app, rebooting phone and then reinstall the app from your phone's app store.
Also please note this is a customer to customer community, not O2. You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter/X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try - take some photo ID with you!

Guide: How to find help & contact O2 

Good luck!

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madasaf1sh
Level 78: King of Kings
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@W9 

 

If you used the search function you would have seen this question asked a lot recently, also you been a customer for 25 years means nothing, as there is a billing platform migration on going...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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