Anyone competent able to migrate me from pay-as-you go to pay-monthly?

[TheSIM]

Got sent a text from O2 saying I could upgrade to pay monthly for £10 a month for 12GB of data and Amazon Prime. Tried the website and it is saying £21 and tried calling only to get someone in very broken English struggle to understand what I wanted and asking me to set up a free email account because his system is broken.

Anyone out there want my money, or shall I move on to another provider?

[jonsie]

should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts 

[TheSIM]

Yup, thats the number I called. Anyone that is fluent able to give me a call?

[pgn]

If you wish to talk to O2 sensibly, you'll have to head into an O2 Shop, @TheSIM - remember to take some photo ID, and possibly a utility bill if signing up for a new contract - or you'll get the cold shoulder. Good luck!

PS. O2 rarely, if ever, call any of their customers back.