22-06-2020 11:00 - edited 22-06-2020 11:10
22-06-2020 11:00 - edited 22-06-2020 11:10
I normally have WiFi calling here but today nothing and poor cellular coverage.
I see my network is reporting a voice issue I guess this could be the reason
adsl is 80/20 fibre opposite the exchange with good speed when tested this morning
I wonder if this is a wider network issue
on 22-06-2020 11:13
All OK here in Midlands @adamtemp64
on 22-06-2020 11:14
Hi @adamtemp64 , yes there seems to be an issue with voice calls this morning that is being looked into. Please keep an eye out for updates on the status page here. Engineers are working to identify the problem and get it fixed as soon as possible.
on 22-06-2020 11:16
on 22-06-2020 11:16
Thanks @MI5 it is weird as normally fine here and where I am now mobile coverage is ok but patchy at times and up to this morning WiFi calling was fine let's hope it will not turn out to be a bigger issue
on 22-06-2020 11:16
on 22-06-2020 11:16
on 22-06-2020 11:17
on 22-06-2020 11:17
Thanks @Marjo i am signed up to updates in the app already
on 22-06-2020 11:20
on 22-06-2020 11:20
@adamtemp64 wrote:
Thanks @Marjo i am signed up to updates in the app already
Good to hear @adamtemp64 , keep an eye on those in case your wifi calling issue is related.
22-06-2020 11:27 - edited 22-06-2020 11:29
22-06-2020 11:27 - edited 22-06-2020 11:29
WiFi calling just came back on better call quality again around the house
oops gone again lol
on 22-06-2020 13:25
on 22-06-2020 13:25
How's it looking for you now @adamtemp64 ?
From the status page:
The issue a small number of customers experienced earlier today for 4G and Wifi calling has now been resolved. Our technical teams are continuing to closely monitor the situation. We apologise for any inconvenience.