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Anybody else got no WiFi calling today ?

[ Edited ]

I normally have WiFi calling here but today nothing and poor cellular coverage.

 

I see my network is reporting a voice issue I guess this could be the reason

 

adsl is 80/20 fibre opposite the exchange with good speed when tested this morning 

 

I wonder if this is a wider network issue 

6E3A2CEB-FE9D-4066-9191-A27B526048C7.pngA1A27E2D-E655-47E2-A752-6BD762905796.png

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Re: Anybody else got no WiFi calling today ?

All OK here in Midlands @adamtemp64 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Former Staff
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Registered: ‎23-07-2014

Re: Anybody else got no WiFi calling today ?

Hi @adamtemp64 , yes there seems to be an issue with voice calls this morning that is being looked into. Please keep an eye out for updates on the status page here. Engineers are working to identify the problem and get it fixed as soon as possible.

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Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: Anybody else got no WiFi calling today ?

Thanks @MI5  it is weird as normally fine here and where I am now mobile coverage is ok but patchy at times and up to this morning WiFi calling was fine let's hope it will not turn out to be a bigger issue 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2 Support
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Registered: ‎18-06-2020

Re: Anybody else got no WiFi calling today ?

I can confirm with @Marjo  we are currently having some issues which hopefully will be resolved soon.

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Posts: 16,454
Topics: 297
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Ideas: 6
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Registered: ‎13-08-2008

Re: Anybody else got no WiFi calling today ?

Thanks @Marjo  i am signed up to updates in the app already 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Former Staff
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Registered: ‎23-07-2014

Re: Anybody else got no WiFi calling today ?


@adamtemp64 wrote:

Thanks @Marjo  i am signed up to updates in the app already 


Good to hear @adamtemp64 , keep an eye on those in case your wifi calling issue is related. thumbsup

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Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: Anybody else got no WiFi calling today ?

[ Edited ]

WiFi calling just came back on better call quality again around the house 

 

 

oops gone again lol 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Former Staff
Posts: 7,869
Registered: ‎23-07-2014

Re: Anybody else got no WiFi calling today ?

How's it looking for you now @adamtemp64 ? Smiley Happy

 

From the status page:

The issue a small number of customers experienced earlier today for 4G and Wifi calling has now been resolved. Our technical teams are continuing to closely monitor the situation. We apologise for any inconvenience.

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