Solved: Any way to show monthly data usage over the last y...

lanceuppercut · ‎03-01-2015

I've been on a legacy "unlimited" tariff which I now understand is actually just 4GB but it's stuck in the old 3G days and considering changing over to a 4G tariff which of course, has data limits.

However I don't know how much data I've been using over the past year or so, to be able to make an informed choice as to what tariff I should be changing to as not to get caught short on data.

Is there any way I can check back to see what I've used on average per month?

MI5 · ‎03-01-2015

Call 202 and they can give you an average use over the last 3 months...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2015

Call 202 and they can give you an average use over the last 3 months...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-01-2015

You could always go into the previous bills bit of the My O2, and go through month by month the amount of data you've been using. It goes back 2 years.

Just had a look on mine!

lanceuppercut · ‎03-01-2015

Just checked and mine just shows the price and not a value (maybe because I'm on a legacy unlimited tariff?)

MI5 · ‎03-01-2015

@Anonymous wrote:
You could always go into the previous bills bit of the My O2, and go through month by month the amount of data you've been using. It goes back 2 years.
Just had a look on mine!

That won't work on an "unlimited" data plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-01-2015

Plus on myo2 you can only access your previous 6 bills

Anonymous · ‎03-01-2015

I managed to go back 2 years on My O2, does it depend what contract you have?

I was on a 24mth, and changed to SimO!

lanceuppercut · ‎03-01-2015

Mine's a Simplicity 20 (legacy unlimited data tariff)

MI5 · ‎03-01-2015

Anything that is unlimited, data, calls or texts, will never show you any usage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎03-01-2015

@MI5 wrote:
Anything that is unlimited, data, calls or texts, will never show you any usage.

Thanks for clarifying @MI5

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