Angry

[Bazza1]

How are we supposed to contact or speak to someone if all avenues of a customer service are on lockdown, I leave in the middle of no wear and my phone has been cut off, I don’t get paid till Monday due to the furlough scheme and wondering how I get extension on my payment if no one is even there to sort it out!!!!!!!!!!!!!!!!!

[Cleoriff]

@Bazza1 

I understand your anger but we are all customers like yourself. O2's staff are depleted due to Covid 19 and the rules on social distancing.

There are numerous numbers to call in this guide

Guide: Coronavirus Community Help and Support 

Borrow a phone, use a landline or Skype. (all in the link)

Best of luck.