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Andzelika
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on ‎31-12-2019 12:53
Re: Andzelika
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on ‎31-12-2019 12:57
Re: Andzelika
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on ‎31-12-2019 12:58
Hi @Andzelika
Have you paid you bill in full? Were you late paying?
Either way, you need to contact customer services Guide: How to find help & contact O2
Best of luck and welcome to the forum.
Re: Andzelika
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on ‎31-12-2019 12:59
Re: Andzelika
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on ‎31-12-2019 13:03
Re: Andzelika
[ Edited ]- Mark as New
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‎31-12-2019 13:05 - edited ‎31-12-2019 13:07
Then contact customer services from the link on my first post @Andzelika
We have no access to your account on the community forum, so you need to get in touch with O2.
Re: Andzelika
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on ‎31-12-2019 13:08
Have you tried switching your phone off and on? It can take 24 hours for your phone to be reconnected.