An unexpectedly high bill !!

[Anonymous]

This is not the first time being billed with such a high bill. After the last payment which was on the 23rd of December I sent a message to find out the belance. I was surprised when I saw 109 after 12 days. It just can't be there is definitely something wrong going on!!

Has anyone went through this before?

[Anonymous]

he is on a £11 tarrif

[Cleoriff]

So this is YOUR phone and YOUR bill? I just wonder why your brother has come into the equation

(with you saying he only rings his mates in Manchester)?

[Anonymous]

How many minutes are included as the allowance? If you go over that the charges rack up QuickTime

Would recommend upgrading tariff to one that suits your needs better.

[Anonymous]

Most of the bill is shwing that he is calling either me or 4 of his friends. For example, for 60 seconds the cost appears to be .333 most of the voice calls are like that .333 ?

[MI5]

My O2 will tell you exactly where the charges are so after viewing your account, it shouldn't be a mystery.
You can also call 202 and discuss the bill with a cs rep tomorrow if you wish.

[Anonymous]

I am responsible for oaying his bill he is  a teenager!

[Anonymous]

I am assuming you are on a sim only tariff (i.e. no handset included) in which case being a low tariff you would only have a limited number of inclusive minutes. Based on tariffs currently available you may be on a 12 month sim only with 500 minutes, unlimited texts and 500mb of data.  Does this sound right? 

Note-edited to update tariff details

[MI5]

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@Anonymous wrote:

Most of the bill is shwing that he is calling either me or 4 of his friends. For example, for 60 seconds the cost appears to be .333 most of the voice calls are like that .333 ?

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That's a cost per minute of a standard call outside of your allowance. So, it means no free mins left.

[Anonymous]

Thanks, sure I will.

[Anonymous]

Yes, in fact we are on a sim only.