Solved: Re: Amount of incoming calls

Sxdisc · ‎10-01-2021

Hi

Is it possible to aquire and compare incoming call data (IE the amount of actual incoming calls), during a period and compare it to previous years?

MI5 · ‎10-01-2021

@Sxdisc

Incoming calls aren't recorded unless it was a roaming charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-01-2021

@Sxdisc

You can download all your bills fpr the past 2 years here Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Sxdisc · ‎10-01-2021

Thanks, I have done this and it only details outgoing calls

MI5 · ‎10-01-2021

@Sxdisc

Incoming calls aren't recorded unless it was a roaming charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Amount of incoming calls

Transfer account

VAT BILL

When is my contract ending

Cracked screen

Top up