Am I or am I not going to be charged for recieving (not opening) texts whilst abroad?

[Anonymous]

I keep getting charged for sending or receiving texts whilst abroad. This is the third month in a row. I have data roaming turned off, mobile data turned off and imessage turned off as suggested the last time I called to question the bill.

Maybe I should get an EE sim for travelling.

[Anonymous]

This is interesting:

"With O2 Travel you’ll only be charged for the days that you use it." 

But I am, three months in a row.

[Anonymous]

6 Feb
o2 UK
£1.660
o2 Travel

I am resolved to calling in every month for a refund.

[Cleoriff]

With O2 Travel you are charged £1.66 + vat  per day for using your phone when abroad. Sending one text will trigger the charge. https://www.o2.co.uk/shop/international/using-phone-abroad

[MI5]

That is only 1 days charge so on that day you must have sent a text, made a call or used some data.

[Anonymous]

That's the point. After being charged for the two previous months incorrectly, I made sure that i didn't use my phone AT ALL. Everything is off, just to work out why o2 are making this mistake.

[Anonymous]

That's the point. After being charged for the two previous months incorrectly, I made sure that I didn't use my phone AT ALL. Everything is off, just to work out why o2 are making this mistake.

[Anonymous]

Yes, it is ONLY 1 days charge. But because I'm certain I didn't use the phone, it is sloppy accounting on o2's behalf.

[MI5]

Take the sim out and just use wifi, that way, no one can make a mistake.

[Anonymous]

...and what about if I need the phone in an emergency? Find the sim and the tool to open the phone, insert and restart the phone. This is 2017 isn't it?

[Anonymous]

I could leave the phone in the UK but After 3 incorrect bills I don't hold out much hope.