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Am I being throttled?

Timmeh
Level 1: Joiner
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I’m having an issue with loading times. everything is loading very slowly - web pages take 20-30 seconds, video clips on social media take at least 2 minutes... I’m on 4G and have full signal.
Am I being throttled?
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madasaf1sh
Level 78: King of Kings
  • 12058 Posts
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Registered:
@Timmeh

Sounds like congestion in your local area, which can happen at peak times..

If you drop down to 3G is the network any faster.

It may also be worth checking if there are any service issues in your local area by going to https://status.o2.co.uk
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12058 Posts
  • 69 Topics
  • 3223 Solutions
Registered:
@Timmeh

Sounds like congestion in your local area, which can happen at peak times..

If you drop down to 3G is the network any faster.

It may also be worth checking if there are any service issues in your local area by going to https://status.o2.co.uk
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
420 Views