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Am I being throttled?

Timmeh
Level 1: Joiner
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I’m having an issue with loading times. everything is loading very slowly - web pages take 20-30 seconds, video clips on social media take at least 2 minutes... I’m on 4G and have full signal.
Am I being throttled?
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madasaf1sh
Level 79: Lord of the Boards
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@Timmeh

Sounds like congestion in your local area, which can happen at peak times..

If you drop down to 3G is the network any faster.

It may also be worth checking if there are any service issues in your local area by going to https://status.o2.co.uk
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 79: Lord of the Boards
  • 13184 Posts
  • 91 Topics
  • 3346 Solutions
Registered:
@Timmeh

Sounds like congestion in your local area, which can happen at peak times..

If you drop down to 3G is the network any faster.

It may also be worth checking if there are any service issues in your local area by going to https://status.o2.co.uk
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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