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Am I being really silly here.....

Jonnydd1987
Level 1: Joiner
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I was on having a little look at a potential upgrade to the S10 and I cant understand why the "offer" O2 have for an existing customer is as follows:

 

S10 128GB

30GB

36 months

£41.20 per month


Total: £1482.30

 

When the following offer is currently on mobilephonesdirect.co.uk

 

S10 128GB

30GB

24 months

£38 per month (No upfront costs or cashback ****)

Total: £912

 

Am I missing something or are we being seriously ripped off?

 

Apologies if this has been covered before.....

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O2Kurt
O2 Support
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Hi Jonny,
the short answer is flexibility but that is a large difference in price can you pm me a link to the deal and ill take a look for you.

kurt
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MI5
Level 94: Supreme
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A common question.....
MPD get paid a commission for selling new contracts. They pass part of this commission onto customers to make deals look attractive. They also don't have a network infrastructure to maintain, so can undercut on their resale prices.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
Level 74: Whizz kid
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And you know, @Jonnydd1987, that the first offer is 36months, the 3rd year of which is not covered by manufacturer's warranty...

 

Rip-off, really. Horrified

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jonsie
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