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Level 1: Joiner
Posts: 3
Registered: ‎13-09-2013

Am I being really silly here.....

I was on having a little look at a potential upgrade to the S10 and I cant understand why the "offer" O2 have for an existing customer is as follows:


S10 128GB


36 months

£41.20 per month

Total: £1482.30


When the following offer is currently on mobilephonesdirect.co.uk


S10 128GB


24 months

£38 per month (No upfront costs or cashback ****)

Total: £912


Am I missing something or are we being seriously ripped off?


Apologies if this has been covered before.....

O2 Support
Posts: 84
Registered: ‎07-06-2013

Re: Am I being really silly here.....

Hi Jonny,
the short answer is flexibility but that is a large difference in price can you pm me a link to the deal and ill take a look for you.

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Registered: ‎04-04-2012

Re: Am I being really silly here.....

A common question.....
MPD get paid a commission for selling new contracts. They pass part of this commission onto customers to make deals look attractive. They also don't have a network infrastructure to maintain, so can undercut on their resale prices.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Registered: ‎11-04-2012

Re: Am I being really silly here.....

And you know, @Jonnydd1987, that the first offer is 36months, the 3rd year of which is not covered by manufacturer's warranty...


Rip-off, really. Horrified

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Registered: ‎04-01-2009

Re: Am I being really silly here.....