All I want to do is pay

[Anonymous]

For the last three months when I try to pay online I get as far as being redirected to my card provider for security check and the system hangs.

A couple of minutes later i get an e-mail from O2 saying a technical problem, wait for 24 hours and try again.  When I contact O2 they say no problem. 

[Anonymous]

Best way is to set up a direct debit.

If your My02 is not working or for some reason a direct debit has failed these are the alternatives to pay your 02 Bill.

How do I pay my bill?
1. Click Here and sign in to My O2

Click 'Pay Your Bill' under the 'My bill summary' section
Follow the easy step by step instructions
 
You can also pay using our automated payment line.
 
Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3.
 
Please Note: Important.

If you normally pay your Monthly 02 Bill by Direct Debit, this may still be requested from your bank, if you make a payment within 48 hours of its due date.

[Anonymous]

So how have you been paying for the last three months?