- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 95617 Posts
- 612 Topics
- 7137 Solutions
Probably because you haven't ended the contract by giving 30 days notice. If you have kept your same number for the new contract then you 1will receive a final bill for the old contract.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Edit link
- 95617 Posts
- 612 Topics
- 7137 Solutions
Probably because you haven't ended the contract by giving 30 days notice. If you have kept your same number for the new contract then you 1will receive a final bill for the old contract.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Edit link
- 151749 Posts
- 650 Topics
- 28843 Solutions
- 127581 Posts
- 834 Topics
- 7586 Solutions
Hi @Wills98 You need to give 30 days notice to cancel your airtime. You need to contact customer services
- 24385 Posts
- 1059 Topics
- 3818 Solutions
@Wills98 You have to cancel the airtime yourself. If the airtime canceled automatically with the device plan, you'd have been cut off, which I'm sure you wouldn't have wanted to happen. Follow the advice above to get it sorted out.
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @Wills98 
How are you getting on with this? Do you need any further help?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
