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Airtime service

jamalelatat
Level 1: Joiner
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on ‎09-06-2025 11:57

on ‎09-06-2025 11:57

Hi I pay my bill but I’m still waiting to given my services back 

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MI5
Level 94: Supreme
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on ‎09-06-2025 12:03

on ‎09-06-2025 12:03

@jamalelatat 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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on ‎09-06-2025 13:37

on ‎09-06-2025 13:37

@jamalelatat If you only paid today, be aware that it can take up to 48 hours for any payment to clear O2's account.

I DO NOT WORK FOR O2



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