Airtime price

[JamesAbernethy]

Afternoon, 

I have been an 02 client now for many many years and have religiously renewed my contract with yourselves but am seriously thinking of leaving, I have had a quote of £44 a month to renew my contract with a Samsung s20 with 30g of data, unlimited calls and unlimited text which I was going to take until my partner made me aware that she has just taken out a contract with her supplier virgin for the same phone but with unlimited Internet use and at £35 a month, why is it you can't match these prices?

Thanks

[madasaf1sh · Accepted solution]

@JamesAbernethy 

Because o2 have made the business decision to charge what they do...  and don't do price match...

[TallTrees]

Hello @JamesAbernethy 

Welcome to the o2 Community forum. 

We are a customer Community have no access to accounts or customer history. 

We can advise.

May be you could have a word with o2 chat to discuss o2 options.  Chat usually pops up in the shop pages.

Good luck and hope you can get a suitable o2 deal.