Re: Airtime charges

Greenwich49 · ‎26-11-2024

What am I doing to be charged £6/ day while in South Africa

madasaf1sh · ‎26-11-2024

Making or receiving a phone call, sending a text or using data will trigger the £6/day , check your apps are not set to use background data and WiFi isnt set to use WiFi assist as even 1Kb of data will trigger the charge

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

gmarkj · ‎26-11-2024

You could be making or receiving calls (including those sent to voicemail), sending or receiving text messages or using data @Greenwich49

See if this helps at all:

~~Guide: Your guide on how to use O2 Travel~~

I'll add the correct link here (not the old guide which is out of date):

Guide: Roaming MegaGuide

o2 Travel Bolt On

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎26-11-2024

@Greenwich49

If you have Travel Inclusive Ultimate, it's free to roam there.

https://www.o2.co.uk/international/using-your-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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