Solved: Airtime charge

cavalier1 · ‎16-06-2023

I have just signed a new contract - SIM only - at £14.00 per month yet you have sent me an SMS advising that £17.01 will be taken from my bank by DD. Why the difference please?

jonsie · ‎16-06-2023

First payment includes usage before the bill was produced so will be higher than your agreed tariff

After this your bill will be #14 per month as per your contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎16-06-2023

First payment includes usage before the bill was produced so will be higher than your agreed tariff

After this your bill will be #14 per month as per your contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Airtime charge

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order