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Airtime bill

Benjii
Level 1: Joiner
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My airtime bill suddenly goes up even when I haven’t gone over my usage. Can someone please explain this
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MI5
Level 94: Supreme
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@Benjii 

You need to look in your MyO2 for an explanation of the charges http://www.o2.co.uk/myo2

It could be premium text or usage outside of your allowances, but we wouldn't know, sorry.

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152041 Posts
  • 651 Topics
  • 28914 Solutions
Registered:

@Benjii 

You need to look in your MyO2 for an explanation of the charges http://www.o2.co.uk/myo2

It could be premium text or usage outside of your allowances, but we wouldn't know, sorry.

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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