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Airtime bill overdue but online payment not working

AamirM94
Level 1: Joiner
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Hello,

 

I'm trying to pay for my overdue airtime bill but the app and website says its being processed. I think it said that message for the past week so I tried calling 202 on my mobile but it keeps cutting me off. Same thing happens for 2729. Does anybody know what else I can do? I don't have a landline to call from. 

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madasaf1sh
Level 77: Grand Master
  • 11011 Posts
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Registered:

@AamirM94 

You need to speak to Payment Management on 0800 902 0217 and they should be able to help.. 

Have a look at using Skype (its free) Guide: A Guide to Skype 

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11011 Posts
  • 60 Topics
  • 3131 Solutions
Registered:

@AamirM94 

You need to speak to Payment Management on 0800 902 0217 and they should be able to help.. 

Have a look at using Skype (its free) Guide: A Guide to Skype 

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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