Air time

[Harkness17]

Received this text after I tried to lower my bill.  I am now confused as to whether no cap means my family member can keep using data unlimited.  The text confirmation said "Since you have chosen not to apply a spend cap..." The opposite of what I was trying to do which was to have a cost that cannot be gone over a certain amount.  

[jonsie]

It would seem that there is now no spend cap on the account and unless you can apply one in My O2 you would need to call them

Guide: Spend caps on O2 

[Harkness17]

Sorry for being thick but does that mean that my family member can keep using more and more data unless I put a spend cap on it? Can only change the tariff once a month so I think I might have boobed on this one then.

[jonsie]

Once data allowance is used then no more can be used. A spend cap only applies to international calls, premium texts & calls and anything charged to mobile such as extras in games or store.

[MI5]

Even with a spend cap, bolt ons can still be added.

[jonsie]

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@MI5 wrote:
Even with a spend cap, bolt ons can still be added.

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Every day's a schoolday

[MI5]

@jonsie 

For info.

What doesn’t count towards my Spend Cap?

• Recurring elements of your bill, such as your Airtime Plan, Device Plan, and insurance.
• The price for buying a Bolt On which you opt in to.
• Any charity donations made from your phone.
• Charge to Mobile, such as buying digital content and apps from your phone.
• Any charges relating to the management of your account, which includes, but is not limited to, paper bills, itemised paper bills and late payment fees.
• Any charges for third party services (our access fees for these services are covered in your Spend Cap, as set out above).