Additional costs

[Cost]

I have been charged 54p for a picture message. I received a text from an unknown number and asked who it was. This is obviously a scam number sent to me and I don’t appear to be able to get rid of the number or block it. Please advise

[bigdavie88]

You dont get charged for receiving picture messages. You get charged for sending them if you dont have the bolton.

You should check if you have sent a picture message or a large text to a group of people as your phone may have converted it automatically to mms.

[Cleoriff]

Hi @Cost 

O2 advice here

Forward the scam text to 7726  free of charge

Other ways to report here…. including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Block the number - advice in these links

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[Cleoriff]

@Cost 

Guide: Accidental MMS Sending and How to Avoid it 

[MI5]

@Cost 

If you reply to an MMS it will send it as an MMS, no matter how small your message is.