Additional charges

Nic1975 · ‎25-06-2024

I've got an add on charge for I tunes of £33.99, but don't even use iTunes. Anyone else had this?

TallTrees · ‎25-06-2024

Yes heard of this @Nic1975

Seems that this can happen, especially on social media sites.

You can contact Apple support and they may be able to give you more details, go to apple.com/uk and go to support

Read

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HAPPINESS IS BEE SHAPED

Nic1975 · ‎25-06-2024

Thank you. I've tried ringing o2 but never seem to get through.

MI5 · ‎25-06-2024

@Nic1975

O2 won't know as charges are just passed on from Apple

https://support.apple.com/en-gb/108092

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TallTrees · ‎25-06-2024

Hi @Nic1975

You need to contact APPLE SUPPORT

SEE @MI5 link

HAPPINESS IS BEE SHAPED

MI5 · ‎25-06-2024

Ya think!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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