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Additional charges

Nic1975
Level 1: Joiner
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I've got an add on charge for I tunes of £33.99, but don't even use iTunes. Anyone else had this?

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TallTrees
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Yes heard of this @Nic1975 

Seems that this can happen, especially on social media sites. 

You can contact Apple support and they may be able to give you more details, go to apple.com/uk and go to support

Read

Phishing, Smishing & Scams. Latest info & advice. 



HAPPINESS IS BEE SHAPED

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Nic1975
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Thank you. I've tried ringing o2 but never seem to get through. 

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MI5
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@Nic1975 

O2 won't know as charges are just passed on from Apple 

https://support.apple.com/en-gb/108092

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
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Hi @Nic1975 

You need to contact APPLE SUPPORT 

SEE @MI5 link



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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Ya think!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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