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Additional charges

aysha114a
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I have had £4.50 charged to my account for something called “lasevia limited”. I have no idea what this is and have made no such purchase. Can anyone help with what this is?

 

 


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Slarique
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Here we are in December and I’ve just been charged by these peeps for a text service to an iPad which doesn’t receive texts. WTF. Bar is now in place and a refund requested

Come on O2 protect your customers
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Manny
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So how did you manage to block the money being taken?

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MI5
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@Manny wrote:

So how did you manage to block the money being taken?


This is currently the best O2 can offer @Manny 

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 15
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Shell0483
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I have got the same problem with this and I have sent txt bk replying to STOP which is there advice for u if u do not want it or know that u were agreeing with any kind of payment contract with them I have been charged £4.50each txt no matter if its sent by me or the company an its costing £4.50 a time and apparently £4.50p a week!! How do I stop this and claim a refund for what they have already taken

?

 

Message 14 of 15
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MI5
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@Shell0483 

see help here https://payforitsucks.co.uk/ and here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 15
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