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on 03-07-2021 10:29
Solved! Go to Solution.
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on 03-07-2021 11:40
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on 03-07-2021 11:40
@Rachel2790 Log into your MyO2 http://www.o2.co.uk/myo2 for the main account you want as the lead then click on the link to "Bring in other products".
Follow the on screen instructions.
Bear in mind that once they're linked, you cannot unlink them.
To pay for them all from one bill you will have to call customer services to combine all payments into one. Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.
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on 03-07-2021 11:40
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on 03-07-2021 11:40
@Rachel2790 Log into your MyO2 http://www.o2.co.uk/myo2 for the main account you want as the lead then click on the link to "Bring in other products".
Follow the on screen instructions.
Bear in mind that once they're linked, you cannot unlink them.
To pay for them all from one bill you will have to call customer services to combine all payments into one. Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.
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on 03-07-2021 11:43
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on 03-07-2021 11:43
The safest way to buy the new contracts would be to go in store or call customer services Guide: Coronavirus Community Help and Support
There should be an option online to buy an additional contract but it isn't always obvious so in store or CS is the safest way.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

